Paul Mercs Concerts – Privacy Policy

This privacy policy (this “Policy”) describes how Paul Mercs Concerts (“we”, “us”, “our”) collect, use and store your information in relation to , and such other locations as may be provided from time to time (the “Website”). Some of this information may be ”personal information” which may be used on its own or with other information to identify, contact, or locate a specific individual. We may also collect “non-personal information” which is of an anonymous nature, and does not identify an individual.

Providing personal information to us is purely voluntary. Please read our Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our Website. By providing personal information, you consent to the use of your personal information as described in this Policy. If you do not agree with the terms of this Policy, do not provide any personal information to us.

We reserve the right, at any time, to modify or replace the Policy. If we decide to amend this Policy in the future, the updated Policy will be made available to users of the Website. Unless stated otherwise, our current Policy applies to all personal information that we have about you and your account. The date on which the latest update was made is indicated at the bottom of this page. We recommend that you revisit this policy from time to time to ensure you are aware of any changes. Your continued use of the Website after an update to the Policy signifies your acceptance of any changes

What personal information do we collect from the people that visit our blog, website or app?

The Website does not automatically gather any personal information about you. When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, location or other details to help you with your experience.

When do we collect information?

We collect information from you when you subscribe to a newsletter or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails regarding your order or other products and services.
  • To offer you products and services relating to the Website or our business.

How do we protect your information?

Our Website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our Website as safe as possible. We cannot guarantee that there are no surreptitious vulnerabilities, but we use industry standard methods to detect and prevent them from affecting your personal information.

Your personal information is stored behind secured networks and is only accessible by a limited number of persons who both (1) have special access rights to such systems, and (2) are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology when transmitted to us. You can confirm the proper functioning of the SSL technology through your browser’s functionality.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

For your convenience we may store your credit card information kept for more than 60 days in order to expedite future orders, and to automate the billing process.

We will keep your personal information for as long as it is required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes. All retained personal information will remain subject to the terms of this Policy.

The data we collect may be stored or processed in various jurisdictions including, but not restricted to, Canada, the US and the EU. As such, the data we collect, including your personal information, may be subject to the laws of the various jurisdictions where it is stored, including accessibility by law enforcement and regulatory authorities in accordance with the USA PATRIOT Act and other applicable laws of the United States.

Do we use ‘cookies’?

A cookie is a file that is placed on your hard drive with your temporary internet files while you are visiting a website. uses temporary session-based cookies to track how visitors use our site. This non-personal information is then used to improve our service to you. We do not store personal information in cookies, nor do we collect personal information from you without your knowledge as you browse this site. If you wish, you may change the settings on your web browser to deny cookies or to warn you when cookies will be deposited. However, if you disable cookies or similar technologies, you may not be able to take advantage of all the features of the Website.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except when we provide information to third party providers to the extent strictly necessary to provide you with the products and services you have ordered from us, or to offer the Website and its features to you, in which case we have agreements with those third parties to treat your information in accordance with this Policy.

We also disclose information when we are required to do so by law or by a court order, or where we have a reasonable ground to believe that we must do so in order to protect the safety, security or health of us, our customers, or anyone else.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google AdSense

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. We have not currently enabled Google AdSense on our site but we may do so in the future.

How does our site handle Do Not Track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

We do not allow third party behavioral tracking.

Age Restrictions

If you are under the age of 18 (or the applicable age of majority in your local jurisdiction), you must obtain parental consent before using our Website. We specifically do not market to children under 13.

Compliance with Applicable Laws

As a Canadian company, we are bound by general, broad-based privacy laws applicable to personal information, and we respect the principles therein and adhere thereto in all of our treatment of personal information.

Without limiting that, in case of a data breach, we will notify affected users via email within 7 business days of our becoming aware of the breach, subject to practical considerations regarding security and sensitivity of information.

Accuracy and Access to Personal Information

You can help us maintain the accuracy and completeness of your information (including your account information) by notifying us of any changes to your personal information. You may update your account information through the Website. You may request access to your personal information and information about our collection, use, disclosure, and retention of that information by sending your request to Subject to applicable exceptions and limitations prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. If you have any other questions or complaints with respect to your personal information, please contact our Privacy Compliance Officer at See below for more contact information

CASL Policy

We are committed to compliance with the law known as Canada’s Anti-Spam Legislation (“CASL”).   Any electronic communication sent by us to outside parties is protected by a range of business procedures, processes and policies to ensure that such communication is done in compliance with CASL. In our electronic communications with outside parties, we comply with the rules established by CASL and enforced by various Canadian authorities including the Canadian Radio-television and Telecommunications Commission. CASL regulates, and our policies generally apply to, each commercial electronic message we send (a “CEM”), which is an electronic message sent to an electronic address that, among its purposes, encourages participation in a commercial activity.

In addition to adopting this Policy, and to provide transparency about our compliance, we have undertaken various initiatives in order to ensure we are compliant with CASL in various respects:

  • Consent—We do not send CEMs without your consent. This consent typically must be “express” (or expressly acknowledged by you), but in certain circumstances consent can be “implied” and in others, messages are specifically exempt from consent requirements. We have modified or adopted our sign-up, registration and consent forms in order to ensure that the express consent obtained from you is in compliance with CASL. When we are collecting your electronic contact information, you will know what purposes we want to use it for.
  • Content—We have adopted processes to ensure that our CEMs contain the prescribed content of CASL. On any CEM from us (usually in the footer), we will clearly:
    • Identify ourselves as the party sending the CEM, and whether we are sending the message on our own behalf or on behalf of someone else;
    • Provide you contact information where you can readily contact us; and
    • Set out a clear, working unsubscribe mechanism (or preference centre) that is easy to use, automatic, and at no cost to you (other than your own cost of connecting to the Internet).
  • Clarity—We have ensured that each constituent element of a CEM (including its header, its content, or any links or URLs in the CEM) conveys the appropriate information, whether viewed individually or taken as a whole, so that you always know what you are clicking on.

If you have received a CEM from us, and you believe that you should not have or you do not wish to receive them (even if we are allowed to send them), we will endeavour to respect your inbox preferences. Without limiting our legal rights or obligations, we try to ensure that our messages all contain useful identity information and unsubscribe or preferences link in our messages—if you check the CEM itself, you will find clear instructions on how to stop receiving CEMs from us or manage your mail preferences. When you unsubscribe, it should happen very quickly – but as required by CASL we will make sure it occurs within 10 business days. If you have any questions or concerns about our unsubscribe methods, you may contact us at the address indicated below.

Contacting Us

If there are any questions regarding this Policy you may contact us using the information below.
2127 Cypress St.
Vancouver, British Columbia V6J 3M3


Last updated on 2015-09-30